{"id":103642,"date":"2025-08-06T15:34:26","date_gmt":"2025-08-06T15:34:26","guid":{"rendered":"https:\/\/www.clic-serrures.fr\/?page_id=103642"},"modified":"2025-08-06T15:34:43","modified_gmt":"2025-08-06T15:34:43","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.clic-serrures.fr\/en\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;55px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_id=&#8221;services&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;15px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; width=&#8221;45%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; header_3_font_size_tablet=&#8221;&#8221; header_3_font_size_phone=&#8221;30px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #ff8057;\">Politique de confidentialit\u00e9<\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;15px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_font_size=&#8221;25px&#8221; header_3_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;60px|||||&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 data-start=\"507\" data-end=\"526\">1. Introduction<\/h3>\n<p data-start=\"528\" data-end=\"834\">La pr\u00e9sente politique de confidentialit\u00e9 a pour objectif d\u2019informer les utilisateurs du site <strong data-start=\"621\" data-end=\"643\"><a data-start=\"623\" data-end=\"641\" rel=\"noopener\" target=\"_new\" class=\"cursor-pointer\">www.bricoxpress.fr<\/a><\/strong> (ci-apr\u00e8s &#8220;le Site&#8221;) sur la mani\u00e8re dont BricoXpress collecte, utilise, prot\u00e8ge et partage les donn\u00e9es personnelles dans le cadre de son activit\u00e9 de vente en ligne de produits de serrurerie.<\/p>\n<h3 data-start=\"841\" data-end=\"873\">2. Responsable du traitement<\/h3>\n<p data-start=\"875\" data-end=\"909\">Le responsable du traitement est :<\/p>\n<ul data-start=\"911\" data-end=\"1123\">\n<li data-start=\"911\" data-end=\"930\">\n<p data-start=\"913\" data-end=\"930\"><strong data-start=\"913\" data-end=\"928\">BricoXpress<\/strong><\/p>\n<\/li>\n<li data-start=\"931\" data-end=\"960\">\n<p data-start=\"933\" data-end=\"960\"><strong data-start=\"933\" data-end=\"952\">Forme juridique<\/strong> : SAS<\/p>\n<\/li>\n<li data-start=\"961\" data-end=\"994\">\n<p data-start=\"963\" data-end=\"994\"><strong data-start=\"963\" data-end=\"972\">SIRET<\/strong> : 829 649 946 00037<\/p>\n<\/li>\n<li data-start=\"995\" data-end=\"1042\">\n<p data-start=\"997\" data-end=\"1042\"><strong data-start=\"997\" data-end=\"1019\">Repr\u00e9sentant l\u00e9gal<\/strong> : Stephane DE MURCIA<\/p>\n<\/li>\n<li data-start=\"1043\" data-end=\"1085\">\n<p data-start=\"1045\" data-end=\"1085\"><strong data-start=\"1045\" data-end=\"1065\">Adresse du si\u00e8ge<\/strong> : <em data-start=\"1068\" data-end=\"1083\">[\u00e0 compl\u00e9ter]<\/em><\/p>\n<\/li>\n<li data-start=\"1086\" data-end=\"1123\">\n<p data-start=\"1088\" data-end=\"1123\"><strong data-start=\"1088\" data-end=\"1105\">Contact email<\/strong> : <em data-start=\"1108\" data-end=\"1123\">[\u00e0 compl\u00e9ter]<\/em><\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1130\" data-end=\"1155\">3. Donn\u00e9es collect\u00e9es<\/h3>\n<p data-start=\"1157\" data-end=\"1215\">BricoXpress peut collecter les types de donn\u00e9es suivants :<\/p>\n<ul data-start=\"1217\" data-end=\"1556\">\n<li data-start=\"1217\" data-end=\"1308\">\n<p data-start=\"1219\" data-end=\"1308\"><strong data-start=\"1219\" data-end=\"1247\">Donn\u00e9es d\u2019identification<\/strong> : nom, pr\u00e9nom, adresse postale, email, num\u00e9ro de t\u00e9l\u00e9phone<\/p>\n<\/li>\n<li data-start=\"1309\" data-end=\"1386\">\n<p data-start=\"1311\" data-end=\"1386\"><strong data-start=\"1311\" data-end=\"1335\">Donn\u00e9es de connexion<\/strong> : adresse IP, type de navigateur, pages visit\u00e9es<\/p>\n<\/li>\n<li data-start=\"1387\" data-end=\"1476\">\n<p data-start=\"1389\" data-end=\"1476\"><strong data-start=\"1389\" data-end=\"1412\">Donn\u00e9es de commande<\/strong> : historique d\u2019achats, adresse de livraison, mode de paiement<\/p>\n<\/li>\n<li data-start=\"1477\" data-end=\"1556\">\n<p data-start=\"1479\" data-end=\"1556\"><strong data-start=\"1479\" data-end=\"1504\">Donn\u00e9es de navigation<\/strong> via cookies : pr\u00e9f\u00e9rences, comportement sur le site<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1558\" data-end=\"1582\">La collecte s\u2019effectue :<\/p>\n<ul data-start=\"1583\" data-end=\"1745\">\n<li data-start=\"1583\" data-end=\"1623\">\n<p data-start=\"1585\" data-end=\"1623\">Lors de la cr\u00e9ation d\u2019un compte client<\/p>\n<\/li>\n<li data-start=\"1624\" data-end=\"1658\">\n<p data-start=\"1626\" data-end=\"1658\">Lors de la passation de commande<\/p>\n<\/li>\n<li data-start=\"1659\" data-end=\"1694\">\n<p data-start=\"1661\" data-end=\"1694\">Lors de la navigation sur le site<\/p>\n<\/li>\n<li data-start=\"1695\" data-end=\"1745\">\n<p data-start=\"1697\" data-end=\"1745\">Lors d\u2019un contact via le formulaire ou par email<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1752\" data-end=\"1782\">4. Finalit\u00e9s du traitement<\/h3>\n<p data-start=\"1784\" data-end=\"1865\">Les donn\u00e9es personnelles collect\u00e9es sont utilis\u00e9es pour les finalit\u00e9s suivantes :<\/p>\n<ul data-start=\"1867\" data-end=\"2243\">\n<li data-start=\"1867\" data-end=\"1908\">\n<p data-start=\"1869\" data-end=\"1908\">Traitement et livraison des commandes<\/p>\n<\/li>\n<li data-start=\"1909\" data-end=\"1949\">\n<p data-start=\"1911\" data-end=\"1949\">Cr\u00e9ation et gestion du compte client<\/p>\n<\/li>\n<li data-start=\"1950\" data-end=\"2012\">\n<p data-start=\"1952\" data-end=\"2012\">Communication avec le client (emails, service apr\u00e8s-vente)<\/p>\n<\/li>\n<li data-start=\"2013\" data-end=\"2057\">\n<p data-start=\"2015\" data-end=\"2057\">Envoi de newsletters (avec consentement)<\/p>\n<\/li>\n<li data-start=\"2058\" data-end=\"2124\">\n<p data-start=\"2060\" data-end=\"2124\">Analyse de la fr\u00e9quentation du site (statistiques anonymis\u00e9es)<\/p>\n<\/li>\n<li data-start=\"2125\" data-end=\"2181\">\n<p data-start=\"2127\" data-end=\"2181\">Lutte contre la fraude et les tentatives de piratage<\/p>\n<\/li>\n<li data-start=\"2182\" data-end=\"2243\">\n<p data-start=\"2184\" data-end=\"2243\">Respect des obligations l\u00e9gales (facturation, comptabilit\u00e9)<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2250\" data-end=\"2282\">5. Base l\u00e9gale du traitement<\/h3>\n<p data-start=\"2284\" data-end=\"2342\">Les traitements de donn\u00e9es sont effectu\u00e9s sur la base de :<\/p>\n<ul data-start=\"2344\" data-end=\"2617\">\n<li data-start=\"2344\" data-end=\"2398\">\n<p data-start=\"2346\" data-end=\"2398\"><strong data-start=\"2346\" data-end=\"2374\">L\u2019ex\u00e9cution d\u2019un contrat<\/strong> (commande, livraison)<\/p>\n<\/li>\n<li data-start=\"2399\" data-end=\"2475\">\n<p data-start=\"2401\" data-end=\"2475\"><strong data-start=\"2401\" data-end=\"2437\">Le consentement de l\u2019utilisateur<\/strong> (formulaire de contact, newsletter)<\/p>\n<\/li>\n<li data-start=\"2476\" data-end=\"2554\">\n<p data-start=\"2478\" data-end=\"2554\"><strong data-start=\"2478\" data-end=\"2516\">L\u2019int\u00e9r\u00eat l\u00e9gitime de l\u2019entreprise<\/strong> (s\u00e9curit\u00e9, am\u00e9lioration du service)<\/p>\n<\/li>\n<li data-start=\"2555\" data-end=\"2617\">\n<p data-start=\"2557\" data-end=\"2617\"><strong data-start=\"2557\" data-end=\"2582\">Une obligation l\u00e9gale<\/strong> (archivage comptable, facturation)<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2624\" data-end=\"2656\">6. Destinataires des donn\u00e9es<\/h3>\n<p data-start=\"2658\" data-end=\"2773\">Les donn\u00e9es sont trait\u00e9es uniquement par BricoXpress.<br data-start=\"2711\" data-end=\"2714\" \/>Elles peuvent \u00eatre transmises \u00e0 des tiers uniquement pour :<\/p>\n<ul data-start=\"2775\" data-end=\"2965\">\n<li data-start=\"2775\" data-end=\"2848\">\n<p data-start=\"2777\" data-end=\"2848\">L\u2019ex\u00e9cution des prestations (transporteurs, prestataires de paiement)<\/p>\n<\/li>\n<li data-start=\"2849\" data-end=\"2912\">\n<p data-start=\"2851\" data-end=\"2912\">Les obligations l\u00e9gales (autorit\u00e9s fiscales ou judiciaires)<\/p>\n<\/li>\n<li data-start=\"2913\" data-end=\"2965\">\n<p data-start=\"2915\" data-end=\"2965\">L\u2019h\u00e9bergement et la maintenance du site (O2Switch)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2967\" data-end=\"3032\">BricoXpress s\u2019engage \u00e0 ne <strong data-start=\"2993\" data-end=\"3019\">jamais vendre ni louer<\/strong> vos donn\u00e9es.<\/p>\n<h3 data-start=\"3039\" data-end=\"3067\">7. Dur\u00e9e de conservation<\/h3>\n<div class=\"_tableContainer_16hzy_1\">\n<div class=\"_tableWrapper_16hzy_14 group flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table data-start=\"3069\" data-end=\"3328\" class=\"w-fit min-w-(--thread-content-width)\">\n<thead data-start=\"3069\" data-end=\"3096\">\n<tr data-start=\"3069\" data-end=\"3096\">\n<th data-start=\"3069\" data-end=\"3087\" data-col-size=\"sm\">Type de donn\u00e9es<\/th>\n<th data-start=\"3087\" data-end=\"3096\" data-col-size=\"md\">Dur\u00e9e<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"3126\" data-end=\"3328\">\n<tr data-start=\"3126\" data-end=\"3201\">\n<td data-start=\"3126\" data-end=\"3143\" data-col-size=\"sm\">Donn\u00e9es client<\/td>\n<td data-start=\"3143\" data-end=\"3201\" data-col-size=\"md\">3 ans apr\u00e8s le dernier contact ou la derni\u00e8re commande<\/td>\n<\/tr>\n<tr data-start=\"3202\" data-end=\"3256\">\n<td data-start=\"3202\" data-end=\"3226\" data-col-size=\"sm\">Commandes et factures<\/td>\n<td data-start=\"3226\" data-end=\"3256\" data-col-size=\"md\">10 ans (obligation l\u00e9gale)<\/td>\n<\/tr>\n<tr data-start=\"3257\" data-end=\"3286\">\n<td data-start=\"3257\" data-end=\"3267\" data-col-size=\"sm\">Cookies<\/td>\n<td data-start=\"3267\" data-end=\"3286\" data-col-size=\"md\">13 mois maximum<\/td>\n<\/tr>\n<tr data-start=\"3287\" data-end=\"3328\">\n<td data-start=\"3287\" data-end=\"3311\" data-col-size=\"sm\">Emails (contact, SAV)<\/td>\n<td data-start=\"3311\" data-end=\"3328\" data-col-size=\"md\">3 ans maximum<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"sticky end-(--thread-content-margin) h-0 self-end select-none\">\n<div class=\"absolute end-0 flex items-end\"><\/div>\n<div class=\"absolute end-0 flex items-end\">8. Droits des utilisateurs<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p data-start=\"3367\" data-end=\"3424\">Conform\u00e9ment au RGPD, vous disposez des droits suivants :<\/p>\n<ul data-start=\"3426\" data-end=\"3747\">\n<li data-start=\"3426\" data-end=\"3474\">\n<p data-start=\"3428\" data-end=\"3474\">Droit <strong data-start=\"3434\" data-end=\"3445\">d\u2019acc\u00e8s<\/strong> \u00e0 vos donn\u00e9es personnelles<\/p>\n<\/li>\n<li data-start=\"3475\" data-end=\"3524\">\n<p data-start=\"3477\" data-end=\"3524\">Droit de <strong data-start=\"3486\" data-end=\"3503\">rectification<\/strong> ou <strong data-start=\"3507\" data-end=\"3522\">suppression<\/strong><\/p>\n<\/li>\n<li data-start=\"3525\" data-end=\"3584\">\n<p data-start=\"3527\" data-end=\"3584\">Droit de <strong data-start=\"3536\" data-end=\"3550\">limitation<\/strong> ou <strong data-start=\"3554\" data-end=\"3568\">opposition<\/strong> au traitement<\/p>\n<\/li>\n<li data-start=\"3585\" data-end=\"3630\">\n<p data-start=\"3587\" data-end=\"3630\">Droit \u00e0 la <strong data-start=\"3598\" data-end=\"3613\">portabilit\u00e9<\/strong> de vos donn\u00e9es<\/p>\n<\/li>\n<li data-start=\"3631\" data-end=\"3688\">\n<p data-start=\"3633\" data-end=\"3688\">Droit de <strong data-start=\"3642\" data-end=\"3672\">retirer votre consentement<\/strong> \u00e0 tout moment<\/p>\n<\/li>\n<li data-start=\"3689\" data-end=\"3747\">\n<p data-start=\"3691\" data-end=\"3747\">Droit de <strong data-start=\"3700\" data-end=\"3715\">r\u00e9clamation<\/strong> aupr\u00e8s de la CNIL (<a data-start=\"3735\" data-end=\"3746\" rel=\"noopener\" target=\"_new\" class=\"cursor-pointer\">www.cnil.fr<\/a>)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3749\" data-end=\"3875\">Pour exercer vos droits, \u00e9crivez \u00e0 :<br data-start=\"3785\" data-end=\"3788\" \/>\ud83d\udc49 <strong data-start=\"3791\" data-end=\"3811\">Email de contact<\/strong> : <em data-start=\"3814\" data-end=\"3829\">[\u00e0 compl\u00e9ter]<\/em><br data-start=\"3829\" data-end=\"3832\" \/>\ud83d\udc49 Ou par courrier \u00e0 : <em data-start=\"3855\" data-end=\"3875\">[adresse du si\u00e8ge]<\/em><\/p>\n<h3 data-start=\"3882\" data-end=\"3897\">9. S\u00e9curit\u00e9<\/h3>\n<p data-start=\"3899\" data-end=\"4123\">BricoXpress met en \u0153uvre toutes les mesures techniques et organisationnelles appropri\u00e9es pour garantir la s\u00e9curit\u00e9 des donn\u00e9es collect\u00e9es, en particulier contre la perte, l\u2019alt\u00e9ration, la divulgation ou l\u2019acc\u00e8s non autoris\u00e9.<\/p>\n<p data-start=\"4125\" data-end=\"4249\">Les transactions sont s\u00e9curis\u00e9es via un certificat SSL et les paiements sont trait\u00e9s via des prestataires conformes PCI-DSS.<\/p>\n<h3 data-start=\"4256\" data-end=\"4271\">10. Cookies<\/h3>\n<p data-start=\"4273\" data-end=\"4367\">Le Site utilise des <strong data-start=\"4293\" data-end=\"4304\">cookies<\/strong> pour am\u00e9liorer l\u2019exp\u00e9rience utilisateur et mesurer l\u2019audience.<\/p>\n<blockquote data-start=\"4369\" data-end=\"4507\">\n<p data-start=\"4371\" data-end=\"4507\">Lors de votre premi\u00e8re visite, un bandeau vous informe de la pr\u00e9sence de cookies et vous propose d\u2019accepter ou de param\u00e9trer leur usage.<\/p>\n<\/blockquote>\n<p data-start=\"4509\" data-end=\"4536\">Vous pouvez \u00e0 tout moment :<\/p>\n<ul data-start=\"4537\" data-end=\"4666\">\n<li data-start=\"4537\" data-end=\"4584\">\n<p data-start=\"4539\" data-end=\"4584\">Modifier vos pr\u00e9f\u00e9rences via votre navigateur<\/p>\n<\/li>\n<li data-start=\"4585\" data-end=\"4666\">\n<p data-start=\"4587\" data-end=\"4666\">Supprimer les cookies via les param\u00e8tres de confidentialit\u00e9 de votre navigateur<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"4673\" data-end=\"4694\">11. Modifications<\/h3>\n<p data-start=\"4696\" data-end=\"4889\">BricoXpress se r\u00e9serve le droit de modifier la pr\u00e9sente politique de confidentialit\u00e9 \u00e0 tout moment.<br data-start=\"4795\" data-end=\"4798\" \/>Les utilisateurs seront inform\u00e9s de toute modification importante via le site ou par email.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e91. Introduction La pr\u00e9sente politique de confidentialit\u00e9 a pour objectif d\u2019informer les utilisateurs du site www.bricoxpress.fr (ci-apr\u00e8s &#8220;le Site&#8221;) sur la mani\u00e8re dont BricoXpress collecte, utilise, prot\u00e8ge et partage les donn\u00e9es personnelles dans le cadre de son activit\u00e9 de vente en ligne de produits de serrurerie. 2. Responsable du traitement Le responsable du [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-103642","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.clic-serrures.fr\/en\/wp-json\/wp\/v2\/pages\/103642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.clic-serrures.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.clic-serrures.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.clic-serrures.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.clic-serrures.fr\/en\/wp-json\/wp\/v2\/comments?post=103642"}],"version-history":[{"count":4,"href":"https:\/\/www.clic-serrures.fr\/en\/wp-json\/wp\/v2\/pages\/103642\/revisions"}],"predecessor-version":[{"id":103647,"href":"https:\/\/www.clic-serrures.fr\/en\/wp-json\/wp\/v2\/pages\/103642\/revisions\/103647"}],"wp:attachment":[{"href":"https:\/\/www.clic-serrures.fr\/en\/wp-json\/wp\/v2\/media?parent=103642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}